Support

If you’re on this page, you’re probably as passionate about the guest experience as we are and we both know that support is critical to achieving this.

Our success has been built on the combination of our reliable platform, industry-leading customer service and our core focus of creating engaging visual experiences.  

We exceed our subscribers’ expectations with real human support.  You can call our Support or Playlist team (yes, we answer the phone!), chat with us or e-mail us. You choose what is best for you and we will be there to help. Monday to Sunday 8:30am to 2:00am EST.

Come on, give it a try and say hello to our support team. Ask them what their favorite Hall & Oates song is.

support@controlplay.com

866-684-8324 Ext 1

The Control Play Guest Entertainment Platform has been updated. Check out the V12 Tutorials to bring your Guest Entertainment Experience to the next level!

Tutorial Videos

Amazing trouble free service. Easy to customize.

You guys are simply the best....better than all the rest! 🙂

Prohibition Socialhouse

Some of the best customer service I have ever had in 20+ years in the bar restaurant business.

Chickie's & Pete's

Great service awesome video’s helpful staff

Surf District Rock and Roll Grill

Deliver exactly what they promise. Content, reliability and any support needed is excellent

The Summit – Interquest

Its money well spent. The playlists are awesome....

Turtle Jacks

Awesome feature at our Sports Bar. Customers love it.

Sammy C's Rock N' Sports Pub

Your system is incredibly easy to use, it is flexible and your system generated playlists are always on point.

Donovan's Pub