July,23/2019

6 Innovative Technologies Making Waves in the Food and Beverage Industry

What once was an industry catching up to current trends is now a leader of some of the world’s most innovative technology. Virtual reality, Bluetooth, digital tracking—all inventive pieces of tech being utilized in the food and beverage industry today.

Keeping your finger on the pulse of technology trends is important for modernizing your business and staying ahead of the competition. Even if you’re not planning on using all of these in your venue, knowing what they are and how they work is both thought-provoking and inspiring. Let's take a look!

1. Delivery Advancements

Like it or not, home restaurant delivery has gained mass popularity in the past few years and doesn’t show any sign of slowing down. Following in the wake of Uber and Lyft, these apps have order-tracking technology that will soon be improved drastically by AI-management software.

For every problem food delivery is facing, technological solutions are being developed. One major complaint often heard is that French fries become too soggy, too fast. Potato foods manufacturer Lamb Weston, however, has invented a special coating that will keep them crispy for up to one hour!

Beyond the foods, plans are also in the works for “robotic delivery” in the near future. Drones, self-driving cars, and even a pickup truck that makes pizza inside of it are all in the initial phases of development. The future of food delivery revolves around speed and freshness.

2. Music Video Streaming

To combat the ever-increasing popularity of dining at home, restaurants that want patrons to come in and stay in their venues need to focus on guest experience now more than ever. With the immense popularity of music videos online, a variety of restaurants and bars like Dave & Busters, Buffalo Wild Wings and more have adopted a music video streaming service to enhance their guest experience.

These venues and a growing number of many more use Control Play. This innovative software is driven by tens of thousands of datapoints in order to stay fresh and relevant to the space it’s used in. As soon as new music and music videos are released, the software adds it to the right playlists automatically—and because it’s all professionally curated, there’s never any dead air or songs that don’t fit.

Basically, if you’re looking for an easy way to modernize your entertainment and upgrade your atmosphere across however many locations you operate, Control Play is for you.

3. Augmented Reality Menus

Another in-house attraction you might want to consider is menus with a digital twist. Similar to the tech used for filters on Snapchat and games like Pokémon Go, some developers have created digitally animated previews of their food and drink options.

Some companies like Kabaq and Jasoren will display the menu option as a 3D model, allowing guests to use their phone to view the food in real time, take pics, and receive nutritional and other information about it.

Skullmapping is a company whose video of a digital chef on a restaurant table went viral a few years ago. “Le Petit Chef” pops out of a hole in the table and begins preparing your meal right before your eyes in an adorable, animated fashion. They use 3D projection mapping on tables, so the animation happens right in front of you rather than on your phone. By the time the animation is complete, the meal that was prepared in the animation arrives at your table!

 



4. Virtual Reality Onboarding

Virtual Reality (VR) technology has come a long way in a short time and is only getting better. Broadening out from gaming, VR is now used for all kinds of education and simulations—including restaurant training. Businesses like Walmart have used VR for training and law enforcement and other emergency services have also adopted the tech for onboarding purposes. Now, it’s becoming much more common in kitchen and serving settings. From tours of the location to safety and hazard training, VR is a great way to explore potential situations without any real, immediate danger.

5. Voice-Commanded Managing Assistance

The rising trend in search engine usage is vocal command. In fact, ComScore predicts that in 2020, fifty percent of all internet searches will be done by voice. With digital assistance looking like they’ll be more and more common as the years pass, reservation software company SevenRooms has announced their planned integration with Amazon’s Alexa for a restaurant-specific voice service.

The idea here is to keep all the nitty gritty details in order. Ask the assistant which tables have what allergies, how many reservations were made for that day and what time—that sort of thing. As far as how the tech could be used, the options are plentiful.

6. Employee Scheduling Software

Managing a ton of different schedules is a lot to handle, and communication can break down all too easily. That problem has been addressed by a few different companies now offering comprehensive scheduling software. Not only can you keep track of employees’ timelines and upload them to their mobile phones, but you can also use these services to analyze sales trends to strategically schedule your staff. It’s much easier to update schedules on the fly when everyone can see what’s happening in real time on their own personal device.


Innovation and modernization are key to restaurant growth, today more than ever. If you'd like to know more about Control Play and how our innovative software can wow guests and enhance their experience, schedule a live demo and see how it works for yourself:

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Kevin Avram

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