The Top Talks Restaurateurs Should Attend at NRAShow19

The National Restaurant Association Show 2019 is coming to Chicago May 18–21. There are several talks that restaurateurs of all types will find invaluable, and your favorite music provider has a few suggestions on which ones will benefit your brand the most!

The following list is in order of when the talks take place:

1) Leveraging P&G Marketing Expertise and Restaurant Operations to Attract and Retain Guests

Saturday, May 18, 12:30PM
Innovation Theater: North Hall – Booth 5575
Roy Getz of Profit Guides, LLC and John Dillon of Denny’s join Moderator Carrie Rathod of Procter & Gamble to deliver a 45-minute talk about how millennials value brands online, the impact of bad reviews, and how to use them to grow your guest base. They focus on winning the guests of the future, whose expectations for your brand are higher than ever before, and designing a guest experience that pulls guests in and keeps them around.

2) Inside Out: Workplace Culture and the Guest Experience

Monday, May 20, 10AM
Innovation Theater: North Hall – Booth 5575
#MeToo has impacted the restaurant industry. Join Nicole DaCosta of Brinker International, Kendall Ware CHT of Orange Leaf, and Michele Lange of Chipotle Mexican Grill as they dive into a 45-minute talk about the consequences of a negative workplace culture and how to mitigate risks of harassment and human bias. Elizabeth O’Brien and Maggie Florentino of the National Restaurant Association will moderate as the speakers teach you the benefits of taking a stance and providing a positive work environment in an era filled with controversy.

3) Your Brand Has a Strategy: Are Your Team Members Part of It?

Monday, May 20, 1PM
Learning Center: North Hall – Booth 7400
Max Piet and Rachel Richal CHT of TooJay’s Deli and Restaurant give a 30-minute talk on connecting your brand’s purpose with the goals you set for your employees. Gain tools that your managers can harness to help every team member succeed and contribute to the growth of your brand.

4) Future Proofing Your Restaurant Technology

Monday, May 20, 2PM
Innovation Theater: North Hall – Booth 5575
Paul Rubin of ParTech, Inc gives a 30-minute talk on evolving technologies, how restaurants are impacted by them, and how you can prepare and adapt so you don’t get left behind.

5) The Digital Journey: Unlocking Opportunities to Attract Consumers Amidst Digital Disruption

Monday, May 20, 3PM
Innovation Theater: North Hall – Booth 5575
Gilbertson Cuffy and Jaime Friedman of PepsiCo Foodservice speak for 45 minutes on the digital experience of meal occasions, and PepsiCo’s strategies re: partnering in digital solutions to unlock digital growth. In addition to sharing new consumer research, you'll get to see how PepsiCo helps their partners navigate disruptive online innovations.

6) What Can Chains Learn from Independents

Monday, May 20, 3PM
Learning Center: North Hall – Booth 7400
Kevin Doehm of Boka Restaurant Group and Donnie Madia of One Off Hospitality Group give a 30-minute talk on common challenges and solutions independent operators experience and use. As independent businesses innovate, chains need to leverage similar marketing strategies to stay in the competition. Moderator Sara Rush Wirth of Restaurant Business Magazine joins them.

7) Survival of the Fittest: Transforming Change into Opportunity

Tuesday, May 21, 10AM
Innovation Theater: North Hall – Booth 5575
Jessica Bryant of NCR Corporation, John Rosanova of Four Corners Tavern Group, and Tara Townsley of Bar Louie deliver a 30-minute talk on the motivation behind consumer behavior and adapting to those evolving trends. Identify opportunities for continual growth as digital orders disrupt traditional restaurant strategies.

8) Shameless Plug: How Music Videos and Digital Signage Elevate the Guest Experience and Boost Your Bottom Line

May 18–21, All day
Control Play Booth 7272
Andrew Moss and Adam Melrose are on the Business Development team at Control Play, a music and music video playlist company that caters specifically to restaurants and bars. Control Play software lets subscribers upload strategic digital signage to their own TVs so they don't have to waste paper on physical fliers. Andrew and Adam will be at #NRAShow19 to walk you through how your business can use Control Play to stand out from the competition and generate revenue using in-house marketing. 

Book your time below to ensure you get the attention you deserve! 




For a full list of sessions and events, check out the official schedule of NRAShow19

At Control Play, your success is our success. The National Restaurant Association Show is an excellent resource that we encourage our subscribers to use if they have the opportunity.


Posted by Nicki Ogaki

Nicki Ogaki

Nicki Ogaki is a Marketing Communications Specialist, Copy Editor, and Content Creator.

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